What is ESP Express?
In a perfect world, when your iPhone stops working, it should be as simple as taking it back and getting another one. Instead, you often face costly repair bills and lengthy waiting periods. Now with ESP Express, you will never again have to wait for a repair. ESP Express offers Next Byte customers the benefits of an extended warranty on your iPhone 4 to ensure that you get the best possible support in the event you encounter a manufacturer's fault.
Extra Protection
ESP Express allows you to extend your manufacturer’s warranty to 30 months, giving you certainty that your phone will be covered well after your contract and original manufacturer’s warranty has ended.
Express Replacement
Gain access to our Express Replacement service in the event you experience a manufacturer’s fault. In most cases, your Express Replacement will be provided within 2 business days, giving you maximum value from your Telstra plan.
Upgrade Discount
Our Entire Service Package wouldn’t be complete without a guaranteed discount on your next phone. Allow us to assist with your next mobile upgrade, then trade-in your old handset within 24 months of the Policy date to receive 20% off the price of your new phone.
Your Data In One Place
Where possible, we will also provide transfer of your contacts, photos, music and personal information to your replacement device. After all it’s important to have a working phone; it’s just as important to have all of your personal contacts and data working on your replacement handset.
Get More From Your Mobile
We want you to get the most out of your mobile phone. As an ESP Express customer, you have access to free lessons on how to use your phone.
Stay Connected
ESP Express will keep you connected with a loan phone with your existing mobile number while we express your replacement device.
- Access to Next Byte’s Express Replacement Service in the event you experience a manufacturer's fault.
- Warranty protection beyond the length of your 24 month contract.^
- Transfer of your contacts, photos, music and personal information to your replacement handset
- Maximum value from your Telstra iPhone plan by never being left without your phone.
ESP Express is available through all Next Byte stores starting from as little as $180
IMPORTANT NOTE: Please ensure that you keep your original purchase receipt and/or Tax Invoice to describe and validate your purchase of both your goods and this Entire Service Package. These documents constitute proof of purchase of this Entire Service Package. You may be required to produce these documents in the event of a claim. A separate Entire Service Package must be purchased for each product. This Entire Service Package is not an insurance policy, nor are we insurers.
