1. How did you come to shop at Next Byte?
   
   -- Please Select -- Return customer Advertisement Referral or Word of Mouth Convenience or walking past Email Newsletter Other
   
   Other:
    
    
2. How long did it take before a Sales Consultant greeted you?
   
   -- Please Select -- Immediately Within an acceptable time-frame Too long
    
    
3. In assessing your needs, did your Sales Consultant explain the following:
   
   Differences between models and configurations
   Accessories that could be of use to you
   AppleCare
    
    
4. What was the reason for your purchase?
   
   -- Please Select -- Switching from PC Replacing an older Mac or iPod Buying an accessory or upgrade Buying a gift Other
   
   Other:
    
    
5. I made the decision to purchase from Next Byte because...
   
   
    
    
6. Are you satisfied that you received value for money?
   
   Yes
   No
    
    
7. Next Byte Team Members who provide exceptional customer service are recognised and rewarded. Is there a Team Member that you would like to commend?
   
   
    
    
8. Next Byte store location:
   
   
    
    
9. Overall, what was your impression of Next Byte?
   
   
    
    
10. May we contact you?
    
    Yes
    No
    
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